Refund policy

Because many of our items are handmade or made-to-order with love, all sales are final. We do not accept returns or exchanges unless:

• We made a mistake with your order, or
• Your item arrived damaged.

If that’s the case, please notify us within 24 hours of delivery by emailing info@simplykreativeco.com with your order number and clear photos of the issue. We’ll do our best to make things right quickly.

We deeply appreciate your understanding and your support of our small shop.